Shipping FAQs

How quickly will my order ship?

Digital products should be delivered to you immediately on the purchase "Thank You" page and should arrive in your email inbox within a few minutes.

Physical products are shipped within 1- 4 business days of placing your order.  

Every physical order is packed and shipped by me from my studio. Because I’m a small independent artist, fulfillment may occasionally take a few extra days, especially during new releases or the holiday season. Thank you so much for your patience, it truly means a lot!

What if I don't get my order?

For Digital Products:

If you don't see your digital purchase within 24 hours, please first check your spam folder to make sure it didn't accidentally get delivered there. If you're still unable to locate your order then please contact us at support@taylordavisviolin.com and we'll get you taken care of. 

For Physical Merchandise:

It's rare but sometimes packages are lost in the mail. If you placed an order for physical merchandise and haven't received it within 5 days of the "Expected Delivery Date" shown in your tracking information, please contact us at support@taylordavisviolin.com to report a lost package and we'll help you from there.

Do you ship internationally?

To ensure every order receives the attention it deserves, international shipping is now only available during select product launches and special events throughout the year rather than year-round.

If you’re outside the United States, be sure to join my email list or follow along on social media so you’ll know when international shipping opens again!